The paper we use for our bags is sourced from major mills in Europe and Indonesia, all of which hold valid product compliance certificates, food safety certifications, and FSC certification. Our available options include 35gsm, 39gsm, 40gsm, and 45gsm white kraft paper, as well as 40gsm and 50gsm brown kraft paper. In addition, our glassine paper and foil-lined paper are well-established materials with independent safety certifications. We also provide Level 7+ greaseproof paper, which can be used to produce bags or cut into tray liners.

All our bags are made from 100% recyclable and biodegradable materials, ensuring an eco-friendly packaging solution.

Customized printing is at the core of what we do, helping businesses highlight their brand identity through unique packaging solutions.

Our bags are available in multiple sizes, thicknesses, and styles to meet the standard specifications required by the Sydney market. Made exclusively from premium, food-grade kraft paper, they provide both quality assurance and a sustainable packaging solution.

All our bags are durable and strength-tested to ensure reliability. Our flat and satchel bags are compliant with food weight regulations and engineered to prevent bottom leakage, while our carry bags are capable of holding up to 8 kg with even weight distribution across the base.

We offer wholesale discounts for full pallet orders of specific bag models, and we are committed to doing our utmost to support wholesalers.

Yes, we are happy to provide samples upon request. For those requiring shipping, arrangements will be made according to your needs. Please kindly email us in advance so we can assist you promptly.

Orders will be processed and dispatched within 48 hours upon receipt, provided stock is available. Delivery time depends on the shipping option selected. A tracking number will be provided once your order has been shipped, allowing you to monitor its progress.

Yes, tracking is available for all shipments. Tracking details will be provided according to your selected courier service. We recommend checking your tracking information promptly to avoid missing the delivery. If there are any issues, please contact us so we can help confirm the status of your order before any loss occurs.

Shipping costs depend on the total volume and weight of your order, as well as the courier service selected. A standard calculation method applies, and details can be found on the courier’s official website. Our website defaults to Australia Post services, and you can check shipping costs directly on their site. Shipping costs are also automatically estimated on our website. If the estimate does not suit your needs or you have special shipping requests, please contact us in advance to ensure we can offer you the best service.

Our products are food-grade paper bags, and due to their special nature, we can only accept returns or provide refunds/replacements if there is a quality issue. For customized products in particular, we kindly ask customers to confirm samples and artwork with us before production. Once the final products are made, we generally do not accept returns unless there is a confirmed quality defect. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Our production is scheduled strictly according to order placement and planning. Once an order is placed, it will be entered into our production system within 24 hours. If you wish to cancel, please contact our customer service team within 48 hours of placing your order to confirm the cancellation and avoid unnecessary inconvenience. For any changes, we kindly ask you to cancel the existing order first and then place a new order

Yes, we offer a wholesale program with competitive pricing for resellers and distributors. To remain competitive, certain products are available at discounted rates when purchased in full-pallet quantities—please contact our customer service team for more information. For customized products, we kindly ask you to consult with our team in advance to ensure the most reliable and accurate production.